Complaints / Warranty Policy
At Energy Savers Group we prioritise customer satisfaction and ensure that all installations meet safety and compliance standards. We also take customer complaints seriously and offer immediate and satisfactory resolution.
Warranty & Complaint Handling
A warranty claim may arise due to various concerns, including:
- Faulty products
- Defective installation
- Installation-related damage
- Unsatisfactory service
Our experts will thoroughly investigate each matter with the utmost professionalism. If the issue is determined to be fully the responsibility of Energy Savers Group, we will take appropriate action to resolve the matter and ensure a satisfactory outcome.
For assistance with a complaint or warranty issue, please contact us directly.